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3 Things Guests Expect From Your Hotel

A lot of your hotel’s success comes from guests; their opinions and reviews matter. If you aren’t meeting their expectations, it could lead to a bad experience and perhaps worse, bad word of mouth. It’s important guest expectations are met. To help you, we will list 3 things guests expect from your hotel.

things guests expect from your hotel - great experiences
Photo by Mikhail Nilo – Pexels

1. Cleanliness

The last few years have been dominated by the pandemic and at the height of it, maintaining hygiene has been key to reducing the spread of viruses, germs, and bacteria.

Cleanliness is the minimum guests expect from your hotel. The minute they walk into the lobby, the floors should be clean and no litter should be around. Air fresheners in the lobby and corridors are also a great way to impress your guests.

Not just that but keeping a strict cleaning schedule is massive to keeping guests satisfied. Be sure your staff are on top of the cleaning duties when it comes to the hotel rooms and bathrooms.

You don’t want to be reading a review from a guest complaining about dirty hotel rooms!

things guests expect from your hotel: cleanliness
Photo by Quark Studio – Pexels

2. Convenience

Guests come to your hotel for convenience and comfort and expect things to be easy for them. Consider guests who may be staying at your hotel to do work; they’ll need a stable WI-FI connection. Even if you’re not confident in your WiFi connection, invest in boosters to put in rooms.

In addition, some guests may be staying for a week or two. For these guests, they’ll likely want their laundry done. Taking the time to google a local launderette and carrying a big load of laundry bags with them is a hassle.

What you can do to make things more convenient for your guests is partner up with Laundryheap.

We help simplify the life of your guests by offering them a fast and reliable laundry service. The process is as easy as 123; once your guests book a collection date, we’ll come in the same day and return their clothes within 24 hours – all clean and fresh!

things guests expect from your hotel - convenience

3. Comfort

Thirdly, comfort is what guests expect from your hotel. No matter who your guests are, every one of them has one expectation; a room that offers comfort and relaxation.

To meet this big expectation, make sure you are investing in bed linens and high-quality towels to make your rooms feel like paradise. A good night’s sleep in a hotel is one thing that pleases guests and makes them want to come back for more stays.

things guest expect from your hotel - comfort

If you do need some new bed linen and towels, you can see our offerings here.

Our on-demand commercial services will help you meet every guest’s expectations!

laundry service for your hotel

To learn more about Laundryheap, visit our website or download the free app on iOS or Android.


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How To Take Care Of Your Cardigans

Those winter days yearn for cardigans as they keep you warm and cosy! Cardigan is essential for the winter but because of its delicacy, it does need special care and attention. With proper care, your cardigans will last for years. In this blog, we’ll give you the best tips to care for your cardigans!

take care of your cardigans

1. Always Read The Label

When it comes to other garments, you might be able to get away with ignoring the label (even if it’s advised to read it). However, with cardigans, you will risk shrinking and fading them if you don’t read the label and proceed to wash them without care.

To properly care for your cardigans, read the labels to see details on washing, ironing, drying, dry clean etc.

2. Try To Wash By Hand

As a rule, try to avoid the washing machine because this can cause shrinking. Always opt to wash by hand as it helps preserve them better and keeps their fabrics intact.

To do this, wash your cardigan in cold water using a non-bio detergent. Let your cardigan soak for 30 minutes and then start to rinse under cold water. Once it’s been rinsed, gently squeeze the water out and roll it in a towel to ensure all the water is gone.

3. Don’t Over-Wash

Cardigans are mostly made out of wool and if it gets exposed to too much water regularly, they will start to wear down and lose their quality. To keep it safe, wash it every 5 wears but even then, spot-cleaning usually does the job.

Your body is not prone to sweat in the winter, so you won’t need to wash your cardigan as much, but if there is a spill or stain, you need to wash it immediately.

4. Wear a T-Shirt Underneath

It’s common for people to wear multiple layers in the winter. It does the job and keeps us warm! While cardigans do a great job themselves in keeping us cosy and warm, wearing a t-shirt underneath actually takes care of your cardigans better. This is because a t-shirt plays the part of a barrier that limits sweat and odour from getting to your cardigan. If there is less sweat on your cardigan, there is less need to wash the cardigan so it does a great job in preservation!

5. Fold Your Cardigans

A crucial tip to care for your cardigans is to fold, not hang, them. Hanging will cause them to stretch and lose their shape. So whenever you have washed and dried your cardigans, ensure they are folded neatly in a drawer or a shelf.

6. Contact Professionals To Care Of Your Cardigans

Winter is a great time to be all snuggled up on the sofa, drinking hot chocolate and watching TV. The thought of getting up to do your laundry chores can be annoying. The good news is, with Laundryheap, you can rely on us to take great care of your cardigans so you can stay cosy!

Our ironing and dry-cleaning services will ensure your cardigans will stay in tip-top condition so you can stay warm all winter!

Once you book a service, our team will collect your laundry and deliver them back to you within 24 hours – all clean and fresh!

laundry service - laundryheap delivery

To learn more about Laundryheap, visit our website or download the free app on iOS or Android.


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Visiting Qatar In December

If you’re visiting Qatar in December, you are in for a treat! The weather is not extremely hot – making the conditions suited to tour the country. From events to attractions, here is our list of things to do in Qatar this December!

Visiting Qatar in December - Doha Skyline

The Football World Cup

It’s hard not to mention the football world cup in this list. It’s perhaps the main attraction if you’re visiting Qatar this December. The football world cup happens every 4 years, but this event is unique as it’s the first time it is being hosted in the Middle East.

Make the most of your trip and check official websites for match tickets. If you’re not booking tickets, don’t miss the opportunity to have a look around the stadiums and marvel at them!

We strongly recommend you to read our blog on the travel guide to Qatar for more details on travelling during the world cup.

Celebrate Qatar’s National Day

If you visit Qatar in December, you’ll get the chance to celebrate Qatar National Day on the 18th of December – a day celebrating Qatari independence. Just be wary that certain shops and banks may be closed because this is a public holiday.

Experience Qatar’s First Winter Wonderland

The football world cup is a historic event in Qatar, but in December, Qatar is also proud to host its first winter wonderland festival. If you’re travelling with kids, be sure to visit this festival and enjoy a family day out!

Visit The 3-2-1 Sports Museum

Qatar is a fascinating country with a rich history that you can learn more about at the national museum of Qatar. However, one museum you should also explore is the 3-2-1 sports museum. In this museum, you can learn about the history of Qatari sports and how the Qatari football team won the Asian Cup 2019  

Visit The Largest Shopping Mall In Qatar

If you love shopping, you’ll love Qatar! In December, Qatar is set to open the mall of Qatar which will be home to 500 shops, 100 food and beverage outlets, a hotel, and many entertainment options.

Discover it and buy gifts and souvenirs for your lucky friends!

Whether you’re visiting Qatar in December or other months, you’ll have a great time! It is an easy place to get around in with the Karwa taxis being easily available.

If you do need your laundry cleaned, a friendly reminder we do have services in Qatar! Get in touch with us so you don’t have to do your laundry! We’ll collect it from your hotel, clean it to perfection and return it to you within 24 hours!

laundry service - bag

To learn more about Laundryheap, visit our website or download the free app on iOS or Android.


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Travel Guide To Qatar

Qatar is already a popular tourist destination but with just a month left for the world cup, tourism is going to soar to high numbers. Whether you’re travelling for sightseeing or travelling just for the world cup, here is a travel guide to Qatar that will benefit you!

Travel guide to Qatar, Doha

Entry Requirements

The first key information in our travel guide to Qatar is to find out about the entry requirements. As of this writing, you’ll need to bring a PCR test certification that shows a negative result (48 hours prior to your flight) or a valid rapid antigen test certificate (24 hours prior to your flight).

In addition, you must also register, via Ehteraz, 3 days prior to your arrival. To make the process seamless, download the Ehteraz app and have it ready on arrival. Also, you must complete an ‘undertaken and acknowledgement form’.

Visas aren’t required if your stay is less than 30 days.

To stay on the safe side, always look at government websites for any updates.

Money

The currency Qatar uses is called the Qatari Riyal (QAR). If you are travelling to large cities like Doha, ATMs will be everywhere but it’s always best to be prepared and have cash with you in case smaller shops don’t accept card payments.

Where can I book football tickets?

Your best bet on booking match tickets is going on official football sites. Consider the teams you want to watch play and search official ticket providers for their matches. Official websites always have reliable ticket information.

Where Should I Stay

Qatar is home to the Middle East’s finest and most luxurious hotels so whatever hotel you end up booking, you’ll have an amazing stay. If you’re travelling solely for the world cup, book a hotel that is close to the stadium for convenience.

If you’re travelling for a holiday, we recommend staying in the west bay (Doha) where you’ll find captivating and Instagram-picture-worthy buildings and landmarks.

Whatever hotel you choose, you’ll fall in love with it but remember to book a hotel suited to your travel needs.

Travel guide to Qatar

Qatari Culture

Qatar is a conservative Muslim country. Respect the country and follow the dress codes like wearing clothing that covers your shoulders and knees. Remember to not wear tank tops publicly.

Furthermore, if you are travelling during Ramadan, don’t eat or drink publicly during fasting hours.

Transport

Qatari transport is reliable and accessible to most locations you need. You will need a Hayya card to access buses, the metro and the tram. As you can imagine, the world cup match days will be very busy so plan your journey and leave plenty of time for you to eat and take pictures with friends and family.

Laundry Service

If you’re enjoying your trip and the world cup experience but need your laundry done as soon as possible, we have the perfect service for you!

Laundryheap operates in Qatar and with our quick and reliable service, we’ll collect your dirty laundry from your hotel and then return it back to you within 24 hours!

You don’t have to worry about the laundry because we’ll take care of it for you!

We hope you’ve found this travel guide to Qatar helpful!

Have a great and safe journey!

Laundry service in Qatar

To learn more about Laundryheap, visit our website or download the free app on iOS or Android.


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5 Things To Remember When Travelling

Travelling is fulfilling; you experience new places, and food and learn about different cultures. In the midst of travelling, it does come with challenges because wondering what to pack and planning for the trip can be overwhelming. What if we told you that it doesn’t have to be that way? In this blog, we will go through the 5 things to remember when travelling!

Things To Remember While Travelling

1. Research The Entry Requirements

Every country has its own requirements to enter. While you’ll always need a passport or ID, there are other documents that don’t catch our attention as much. Keep a look out for VISA requirements but fortunately, countries like Bahrain make the process seamless with digital eVisa registering.

In addition, vaccines and other health documents are important things to remember when travelling. Follow the protocols.

2. Prepare Financially

Travelling by plane is not expensive but touring the country can be pricey so keep a budget. There are things you can do to prepare for your trip financially.

For starters, it always helps to know the currency exchange and to see how your currency compares to the local one. Also, find out if your credit card can be used on your trip and contact your bank just so they don’t block your card from being used overseas.

3. Use a Laundry Service

Packing dirty clothes on your way back home can be tedious. Many people don’t do their laundry while on holiday because launderettes can be expensive.

However, we are here to remind you that Laundryheap is here for your laundry! If you’re travelling to Netherlands, USA, UAE, Qatar, Denmark, Bahrain etc. you can book a laundry service with us! It’s affordable, flexible and fast!

Once booked, we’ll collect your laundry on the same day and return it back within 24 hours to your hotel! It saves you time and money on the tedious laundry chores and it makes your trip better!

Things to remember while travelling - laundry service and bag

4. Find Out What Your Hotel Offers

If you’re on a budget trip, the chances are that your hotel may not have everything you need. It’s worth remembering, when travelling, that you’ll probably need to bring your own toiletries or a good towel that you feel comfortable in.

Most hotels will usually have towels and basic toiletries but just in case they don’t, be prepared and remember the essentials.

5. Remember To Pack Plug Adapter Before

Plug adapters are essential things to remember when travelling abroad. We need them to charge our phones and laptops. Avoid buying them at your destination because they can be quite expensive.

Always be prepared and pack a plug adapter beforehand to save you money and the hassle of going from shop to shop looking for one.

Travelling is a great experience and an opportunity to create memories with friends and family.

These are 5 things to remember when travelling but perhaps the most important thing to remember is to have fun and enjoy your trip!

If you need a laundry service, just contact us!

Things To Remember While Travelling - book a laundry service

To learn more about Laundryheap, visit our website or download the free app on iOS or Android.


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6 Things You Should Never Put In The Tumble Dryer

Tumble dryers are a great appliance; they dry clothes efficiently and save you time from hanging clothes on the clothesline. However, while the tumble dryer makes the chores easier, it’s not made for every garment item.  Here is a list of items you should never put in the tumble dryer.

1. Leather Jacket

Leather jackets are the epitome of style and elegance. They’re clothing accessories that need to be taken care of. As good as they look, they should never be put in the tumble dryer because the heat in the dryer can ruin their shape and texture. So next time your leather jacket gets wet from the rain, hang it up to preserve its material.

Leather jacket - item shouldn't be put in tumble dryer

2. Bags and Packpacks

Whether it’s school bags or normal bags, they do need cleaning. Just like the leather jacket, bags shouldn’t be put in the tumble dryer because they will shrink and ruin the insides of the bags.

Also, if you are travelling, it’s best to avoid putting backpacks in the tumble dryer. It’s best to air-dry both backpacks and bags.

School bag - item should never be put in tumble dryer

3. Silk

Silks are delicate fabrics, and they should never be put in the tumble dryer because the heat will overwhelm the material and cause wrinkles to form.

silk is item that should never be put in the tumble dryer

4. Sweaters

Perfect for the winter weather, sweaters are items that can be quite sensitive to the dryer’s heat as it shrinks them. Once your clothes have been shrunk, it’s hard to get your sweater back to its original shape. Always follow the care labels and air-dry to take better care of your sweaters.

Sweaters - items that should never be put in tumble dryer

5. Swimwear

Washing your swimwear after using them is important to get rid of any sand or chlorine. Once washed, this item should never be put in the tumble dryer because of its fabric material. The heat will ruin the swimwear’s fabric.

Swimwear, woman in beach near water

6. Wool

Wool is a delicate material that is prone to shrinking due to the high heat in the tumble dryer. It’s worth noting that some wool items are manufactured to withstand tumble dryers, but the rule of thumb is to always read the label for instructions. If your wool garment’s label says it is not made to go in the tumble dryer, heed the advice and start to air-dry.

For every item you put in the tumble dryer, always read the care label to be on the safe side. Your clothes deserve to be taken care of and safely laundered and dried.

Wool

If you need clothes to be laundered or dry-cleaned, just contact Laundryheap!

laundry service

To learn more about us, visit the Laundryheap website or download the free app on iOS or Android!


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5 Hotel Mistakes To Avoid

Hotel owners have the responsibility to keep guests happy and keep the hotel running smoothly. It’s not an easy task and mistakes will occur throughout your journey as the owner. To help you get ahead of the curve, here are 5 hotel mistakes to avoid!

1. Not Including Key Details In Your Website

When guests are looking for a hotel to book, the first thing they look for is convenience. List all the important information that will be helpful to the guests. These could include information on breakfast, airport taxi transfers, check-in/check-out times or any attractions nearby the location.

Hotel Check in times reception

2. Not Looking After Your Guests

It goes without saying but one of the major hotel mistakes to avoid is not following up on your guests after they’ve booked. It’s great to welcome and greet your guests as they arrive but this should be followed upon. Always be available and provide assistance whenever they need help.

One way you can look after your guests is by partnering up with a laundry service. With Laundryheap, your guests will feel like royalty as we’ll come and collect their laundry and return it back to your hotel within 24 hours! It’s convenient and it makes your guests happy!

Hotel mistakes to avoid - not having a laundry service for guests

3. Not Upgrading Your Wi-FI

For most, having a fast internet connection is important. Your hotel is likely to attract businesspeople who will need the WI-FI to connect to their meetings. Unfortunately, the most common negative review is slow WI-FI.

Not fixing slow WI-FI is a bad hotel mistake. Upgrade your WI-FI and invest in boosters so that every room has a great signal. It will put smiles on faces, especially those who are travelling from abroad as a good steady WI-FI means they don’t need to worry about data roaming charges

WIFI connection

4. Not Investing In Better Bed Linens

Guests come to the hotel to have a cosy and comfortable stay and if your bed linens aren’t of high quality, you’ll receive negative reviews from your guests.

That’s why you should invest in better bed linens to give your guests that heavenly feeling of a goodnight’s sleep! With Laundryheap Linen, you can elevate your hotel room with luxurious, cosy, and soft bed linen!

Just visit Laundryheap Linen to book an order for your hotel! Trust us, your guests will fall in love with our bed linens!

Hotel Mistakes To Avoid - Not Investing in Bed Linens

5. Failing To Maintain An Online Presence

Regarding hotel mistakes, failing to maintain an online presence is a major one to avoid. In the modern day, the digital world is ever-changing, and your hotel needs to take advantage of it. Be active on the social media pages and look for any comments.

Keep track of guest reviews. Reply to the negative comments from previous guests and find a solution to their queries. It’s also beneficial if you replied to guests who give you good feedback.

Furthermore, use emails to follow up on hotel guests. Ask them to rate their experience and get their feedback. The more reviews your hotel gets, the better chance you can use the feedback to improve the overall service.

Good customer service
Photo from Pexels.com

Hotel mistakes are common, and every hotel will encounter mistakes at some point in its journey. However, there are ways to reduce the chances of these mistakes from happening.

We hope you’ve found our blog useful.

Happy hosting!

To learn more about Laundryheap, visit our website or download our free app on iOS or Android.


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Bahrain Travel Tips

Bahrain is a wonderful country that is enriched with culture, architecture, history, and delicious food. Because it is an island country with no land borders, Bahrain is a hidden gem that is worth exploring! If you are thinking of visiting, here are the key Bahrain travel tips for you!

Bahrain Travel Tips

Read Government Website

The past two years have seen some unprecedented times in our lifetime. Plans are constantly changing. To be on the safe side, frequently check the UK and Bahrani government websites to see the latest updates on travel restrictions, requirements etc. Finding out the country’s rules on masks and social distancing should be at the top of your priorities.

When To Visit Bahrain

Bahrain has a very hot climate. If you’re not so keen on the heat, visit between November to March. While the weather still will be hot, it won’t be as high as the other periods of the year.

If you do love Formula 1 and want to visit for the Bahrain Grand Prix, March and April will be the time to visit but make sure you stay hydrated, it will be very hot!

If you are on a budget, we recommend visiting Bahrain in January as that’s generally the cheapest time to fly.

Sunset. Bahrain Travel tips. Hot Weather.

Visa Requirements

It’s compulsory for anyone travelling with a UK passport to get a valid Bahrain visa. You may think this will be time-consuming but worry not, Bahrain now uses an electronic visa system known as the Evisa! The best thing about Evisa is that you can apply online – through your laptop or phone – which saves you the hassle of going to the Embassy.  Just make sure you apply 3 days before your trip.

Currency

Bahrain uses the Bahraini Dinar (BHD). To get a brief idea of how this compares with the British Pound Sterling, one Bahraini Dinar equals 2.26 pounds. This is an important Bahraini travel tip as currency information helps you to plan your trip better!

Having The Correct Adaptor

A tourist’s worst nightmare is going to a country and not having the correct adaptor to charge their low-battery phone.

This is why out of all the Bahrain travel tips, knowing what adaptor to use is essential.

Some go to Bahrain for a holiday while others visit for business reasons. If you are the latter, getting the right adaptor is fundamental in case you need to use your work laptop.

Bahrain currently uses the plug type G; this has three rectangular pins, and it operates on 230V supply voltage and 50Hz.

Public Transport

Taxis are usually the best way to get around in Bahrain. They are quick, convenient, and efficient with their service. Taxi drivers usually have a meter inside their car so keep an eye on it as you are being transferred to your location.

Bahrain also has a steady network of public buses that run from 6 am to 9 pm.

Laundryheap Services Are Available

If you are staying for a while and the laundry is piling up, here is a travel tip; just book a laundry service that does the laundry work for you!

Yes, that’s right – Laundryheap is available to book in Bahrain! If you need your laundry to be done, just get in touch with us and we’ll clean your clothes and return them back to your hotel within 24 hours!

We hope these Bahrain travel tips will make you even more prepared and excited to visit! It’s a truly remarkable place to visit and you’ll no doubt have a great time!

Laundry Service in Bahrain

To learn more about Laundryheap, visit our website or download the free app on iOS or Android.  


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How To Clean The Ironing Board

Ironing is synonymous with clean and fresh clothes. It helps keep the wrinkles away from our clothes and makes us feel good afterwards. However, while we focus on ironing our clothes, it’s easy to forget the importance of cleaning our ironing board. In this blog, we’ll take a look at how to clean the ironing board.

Like with everything we store in the house, ironing boards can be prone to dust, dirt and debris. If you don’t clean the ironing board, there is a high chance of all the dirt latching onto your clothes.

clean ironing board
Photo From: Pexels

1. Remove Cover and Pad

Before cleaning the ironing board, remove the cover and pad. In most cases, cover boards are fine to go inside the washing machine but always read the care label to be certain.

If your ironing board cover isn’t suited for a washing machine, proceed to manual wash. Spot the dirty stains and get one cup of water, one cup of vinegar and three tablespoons of baking soda in a spray bottle and start to spray the stained area. After a few minutes, get a damp cloth and wipe the ironing board.

2. Proceed Wiping The Ironing Board

To ensure you clean the ironing board effectively, get a good sanitizer, continue using a damp cloth and start wiping the top of the surface. Don’t miss any parts of the ironing board; be wary of any lurking cobwebs underneath the board. Wipe down the legs of the board and remove any cobwebs you see. Let the spray settle to ensure the best cleaning results.

3. Start Drying Your Ironing Board

Once you’ve cleaned the ironing board, replace your cloth with a dry one and start wiping it to dry it. Once it is fully dry, put back the ironing board cover and pad.

Your clothes are ready to be ironed again with no concerns of dirt or dust transferring to them!

It’s a general rule of thumb to clean the ironing board monthly if it’s stored in a good dust-free place.

A friendly reminder that at Laundryheap, we do offer ironing services. If your ironing board is not in good shape, just get in touch with us and we’ll iron your clothes to perfection!

Laundry service

To learn more about Laundryheap, visit our website or download the free app on iOS or Android.


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4 Ways To Make Your Washing Machine Last Longer

Washing machines need no introduction – they are an appliance that helps us with laundry but like with all appliances, malfunctions are common. Fortunately, you can reduce the chance of malfunctions happening. If you want to spend less money on repair or avoid buying a replacement, here are 4 ways to make your washing machine last longer.

Washing Machine last longer

1. Clean Consistently

It may seem poetic that an appliance that primarily functions on cleaning, needs to be cleaned itself. Look for any signs that your washing machine needs cleaning. Check for any mould or mildew. Bad smells are usually a sign that your washing machine needs cleaning.

Sometimes, if your clothes aren’t in the best condition, it could stem from the washing machine not being cleaned properly.

2. Double-Check That Pockets Are Empty

Believe it or not but it’s common for people to throw clothes into the washing machine without checking the pockets first. This could be because they are rushing their laundry and often times, they forget to empty coins and other items from their pockets. Consequently, coins can damage the drum because they go around the cycle.

3. Balance Your Laundry

Always make a habit of balancing your laundry and avoiding overloading clothes. Use your judgement and decide if there are enough clothes for one cycle. Patience is required to ensure there is sufficient space for each load of clothes. If you overload too many clothes, the drums inside will get overwhelmed and as a result, will damage the mechanical parts and it will absorb a lot of water.

4. Don’t Overuse Your Laundry Detergent

Make sure you’re using the right amount of laundry detergent. It can be tempting to put extra detergent on clothes with stains. However, more detergent can result in malfunctions and suds will only end up blocking the draining system; making it difficult for your washing machine to pump out water.

To be on the safe side, always pre-treat stains like chocolate, BBQ, ice cream etc.

Your washing machine takes care of your clothes, it’s only fair you take care of it by not overwhelming it.

If your washing machine isn’t working, just get in touch with Laundryheap! We’ll handle the laundry for you!

Laundry service

To learn more about Laundryheap, visit our website or download the free app on iOS or Android.