Hosting an Airbnb comes with challenges and rewards. Along the journey, mistakes will be made, and some mistakes will be brought up by guests in the reviews. To help you make hosting easier, here are some Airbnb hosting mistakes to avoid.
1. Misleading Information
The first Airbnb hosting mistake to avoid is putting up misleading information on your Airbnb profile. Guests will not forget about your description once they’ve booked and stayed in.
In fact, a very common complaint, made by Airbnb guests, is the description not being accurate. Your job as an Airbnb host is to be clear and not set unrealistic expectations for your guests. Mention all the rules show clear pictures of what the guest room looks like etc.
2. Ignoring Guest Reviews
Guest reviews are beneficial – they present an opportunity for you to build trust with your guests and interact with them. If you see a positive review, reply to it, and thank them for their positive comment.
Crucially, if you see a negative review, don’t ignore it. Ignoring guest reviews is a big Airbnb hosting mistake. Reply to any bad reviews and see what caused their negative experience. This way, you’ll have a reputation as an honest helpful Airbnb host who tries to resolve concerns.
3. Not Prioritising Cleaning
A fresh scent is a delightful way to welcome guests and make them feel at home. Whether it’s the toilet, bathroom, hallways or kitchen, cleaning duties must be done. If you make this mistake, you face the risk of complaints and even attracting PESTs.
Furthermore, we also advise avoiding making the mistake of not regularly changing bed linens and towels. Guests want hygiene assurance so monitor these items closely and change or wash them after every guest.
To help you, we do offer fresh bed linens and towels so your guests can use them and enjoy a comfortable stay.
4. Not Planning The Amenities
Airbnb hosts will get better with experience when it comes to having the right amenities available. Every guest has different needs but there are amenities that will cater for everyone.
Don’t make the mistake of leaving the guest room short of amenities. Provide the essentials such as wardrobe, hangers, dryer, coffee, tea, snacks, fridge, ironing board, microwave etc.
5. Not Considering Security Measures
Hosting an Airbnb is rewarding but there will always be a risk attached to it because, at the end of the day, both the guest and host are strangers. Don’t make the mistake of ignoring security measures.
Firstly, start with the basics that protect you and your guest. Install smoke and carbon monoxide detectors. Have first aid kits available in case any accidents happen.
Install keypad locks and give your guests a code so they can enter the Airbnb so only they know it, and no strangers can enter.
Also, be clear in your listing about the people that already live in the house. Your guests will not feel safe if they suddenly come across someone they didn’t know was living there.
6. Running The Airbnb All By Yourself
Running and hosting an Airbnb all by yourself may go well for a few weeks but eventually, the workload will tire you. Managing your online presence, changing toilet papers, bed linens, towels, cleaning rooms etc. is enough to exhaust anyone.
It’s always better to partner with a service to make your job as a host easier. Teamwork makes the dream work after all. If there is a cleaning provider, partner up with them so they can clean your Airbnb.
Laundryheap is a great service to partner up with! We can wash your own items or rent our bed linens and towels to you on demand!
Whether you’re new or experienced, mistakes are part and parcel of the journey but learning from them is what matters. We hope our blog has given you more awareness on the most common Airbnb hosting mistakes to avoid.
To learn more about Laundryheap, visit our website or download the free app on iOS or Android.