Running a café is rewarding; seeing your customers happy after they’ve had their first sip of coffee is a great feeling! however, behind every business, there will be challenges and to help you manage, we’ve compiled some tips on running a café!
Get To Know Your Customers
Your customers are the heart of your business and the reason you are running a café. Customer service isn’t just about making the coffee, you should also get to know your customers and spark a friendly small talk with them. Remember their orders too – it goes a long way in making them feel welcomed at your café!
Work To Your Staff’s Strengths
The best businesses are those that allocate tasks according to skill level. Obviously, you should train your staff well but consider their strengths and weaknesses and assign tasks based on that. Everybody is good at something. If you have a staff member who has a friendly personality, assign them to the till where they interact with customers. If you have a staff member who is great at making drinks, instruct them to stay in the coffee bar during shifts.
Set a Culture All About Good Hygiene
Especially in these times, hygiene is more important than ever. Hand washing, good personal hygiene, effective equipment, and dish cleaning are all fundamental parts of running a café. Be clear to your staff and set cleaning schedules to make sure you never miss a deep cleaning day!. Wipe the surfaces and mop the floor meticulously. check everything is as spotless as possible! Cleaning makes a huge difference to your hygiene ratings!
Partner Up With A Laundry Service
Running a café alone isn’t easy. Consider partnering up with a laundry service like Laundryheap. We can imagine there will be milk or coffee stains on your work aprons after a long shift. The bar does get messy.
The good news is, with Laundryheap, we can clean your staff aprons and your bar towels. All you need to do is book a service with us and we’ll deliver your laundry back to you within 24 hours – all professionally cleaned!
You handle the coffee, and we’ll handle the laundry!
Always Make Sure Food or Drink is Dated
What sets the café industry apart from other industries is that you have the responsibility of food and drink handling. Your customers trust you to prepare their food and drinks to a high standard. Make sure the milk is dated according to its expiry dates and they are stocked using the first-in, first-out method. Always double-check when your food and bakery go out of date. Your customers deserve a delicious and fresh bakery!
Now you have the best tips on running a café, we want to wish you the best of luck! If you feel that you need help with your laundry, get in touch with Laundryheap and we’ll make laundry easier for your café!
Whether it’s laundering or cleaning or ironing, we have the services for your cafe!
To learn more about Laundryheap, visit our website or download the free app on iOS or Android.