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Laundryheap 2020 roundup

2020 has been a strange and difficult year for all of us. We have had to adapt to living and working in a completely new world. At Laundryheap, we have been listening to what our customers want, and adapting our services to suit their needs. This is how our 2020 has gone. 

  • Contactless deliveries
  • Hot wash services 
  • Healthcare worker discount
  • NHS support initiative 
  • Essential packs 
  • Eco bikes
  • Expanding internationally
  • Pay it Forward scheme

Contactless deliveries

Our main priority has, and will always be, to make our customers experience with Laundryheap as easy and pleasurable as possible- this includes keeping them safe. As of March 2020, all of our orders have been picked-up and delivered completely contactless.

When our customers place their order, we ask them to specify a safe and secure pick-up and delivery location so that we can ensure that all of our orders can successfully be carried out. This prevents our customers and drivers from interacting with one another, and therefore prevents the spread of COVID 19.

We will be continuing our contactless orders into 2021. 

Hot wash services 

High temperatures have a higher success of killing bacteria and viruses that are lingering on your clothing. For that reason, we have been offering a hot wash service since March 2020.

Our hot wash service is a free add-on for all of our customers, however, we do warn that all care labels need to be checked prior to placing a hot wash service as hot washes can damage delicate materials.

Similarly to our contactless deliveries, we will be offering hot wash services in 2021. 

Healthcare worker discount 

When the COVID 19 pandemic hit, and the world went into lockdown, it was our healthcare workers who looked after us and our loved ones. At Laundryheap, we wanted to show our health workers our appreciation for all that they do. From March to June 2020, we offered all healthcare workers a 30% discount on their orders, in all the countries we operated in. It was a small gesture of our massive appreciation for everything that they had done, and are still doing, to help beat this pandemic. 

NHS support initiative 

At the beginning of the pandemic, there were NHS staff that were travelling far distances to work in hospitals across the country. To help these members of staff, we teamed up with our partners Under the Doormat, the award-winning luxury home accommodation business, to provide NHS workers in London with temporary homes close to hospitals. Under the Doormat provided the homes, and Laundryheap provided all of their linens. 

Photo by Alexander Zvir from Pexels

Essential Packs  

When the world first went into lockdown, people were urged to only go to the shops for essential items. To help those, in London, who didn’t feel comfortable going to the shops, we devised the Essentials Pack- a pack of essential toiletries that were delivered, contactless, straight to your door. Our Essential Packs included soap, toilet paper, washing up liquid, shampoo, shower gel, toothpaste, cleaning liquid, and liquid soap. 

We collaborated with AGE UK to send Essential Packs to those who were most at risk of contracting COVID 19. To contribute to this initiative, our customers could buy an Essentials Pack and enter ‘AGE UK’ into the address section of the order. Each pack that was bought for AGE UK went directly to an elderly person to help them during this troubling and scary time.

Thank you to everyone who helped us with this initiative. 

Eco bikes 

Laundryheap is a fully committed environmentally conscious business. As such, we are constantly striving to make every part of our business as environmentally friendly as possible.

In October, we launched a trial of our brand new eco bikes, designed by EAV Cargo, in London. Eco bikes have the ability to slash carbon dioxide emissions from  transport by 50%. Not only do our delivery bikes lower our businesses carbon footprint, but they also limit the time our drivers spend in traffic, meaning a speedier delivery for our customers. 

We, at Laundryheap, are incredibly pleased to announce that our London eco bike trial period was incredibly successful. In 2021, we will be bringing our eco bikes to 4 more cities in a bid to continue making Laundryheap as environmentally friendly as possible.

 Expanding internationally 

At Laundryheap, we want to make as many people’s lives as easy as possible by eliminating the task of laundry. In 2020, we have been lucky enough to grow Laundryheap internationally, expanding out business to America, the Netherlands, Singapore, and Denmark.

We hope to continue growing Laundryheap internationally throughout 2021, and, if we don’t already, we hope to operate where you are soon. 

Photo by NastyaSensei from Pexels

Pay it forward scheme 

When COVID 19 hit, we wanted to help our customers as much as possible. Since March 2020, we have been adding an additional amount of money to all of our Laundryheap gift cards. Whichever gift card amount you buy, we add an extra amount, at no additional cost to yourself. This is just our way to help our customers get the most out of our services. 

We would like to wish all of our customers a very happy new year. In 2021, we will continue growing our business, and helping as many customers with their laundry needs as possible.

We can’t wait to see you in 2021. 


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How to remove coffee stains

One minute you’re drinking a coffee, the next, you’re looking down to see a coffee stain on your top. This is how to remove those pesky coffee stains. 

  • Removing coffee stains from synthetic fabrics
  • Removing coffee stains from cotton
  • Using Laundryheap

Removing coffee stains from synthetic fabrics 

Synthetic fabric is any fabric that is man-made as opposed to natural. This includes acrylic, nylon, and polyester. These materials are fairly durable when compared to natural fabrics, so coffee stains are fairly easy to remove. 

You will need…

  • A dry cloth
  • A sponge
  • Warm water
  • Dishwashing detergent 
  • White vinegar 
  • Rubbing alcohol

Begin by blotting the stain with a dry cloth. This will lift any of the excess coffee on the fabric. Remember to blot rather than rub as rubbing will only force the stain further into your fabric. 

Next, create a solution of 1 quarter warm water, half a teaspoon of dish-washing detergent, and one tablespoon of white vinegar. Once made, let your stain soak in the solution for 15 minutes. 

After 15 minutes has passed, remove your stained item from the solution and rinse with warm water. You should notice that the stain is a lighter colour as you wash the solution off. 

Once the solution has been washed off, use a sponge to dab rubbing alcohol onto the remainder of the stain. This will help to lift what is left of the coffee. 

Finally, wash your garment as you usually would. Once washed, if you notice that the stain has not been completely removed, repeat the process again. 

Removing coffee stains from cotton

Cotton, although a natural fabric, is strong. There are two methods that can be used to remove coffee stains from cotton or linen. 

For method one you will need…

  • A dry cloth
  • Warm water
  • Dishwashing detergent 
  • White vinegar
  • A sponge
  • Rubbing alcohol

This method is exactly the same as removing coffee stains from synthetic fabrics. The only difference in this method is that you have to rinse the rubbing alcohol off of your cotton before washing as usual. 

For method two you will need…

  • A rubber band
  • A large bowl
  • A temperature display kettle

Begin by stretching your stained cotton over a large bowl. Secure the material over the bowl with your rubber band. 

After securing your material, boil your temperature display kettle to 200 degrees Fahrenheit. Once boiled pour the water over the stain. Be careful whilst doing so, you don’t want to burn yourself. 

If the stain does not instantly disappear, try pouring fresh water over the stain. 

It is important to note that near-boiling water is safe for cotton, however, can damage some dyes that may have been used on your clothing. To avoid damage to your whole garment you may want to pre-test this method on an inconspicuous part of the item, such as the seam. 

Using Laundryheap

The best way to treat any stain is by using a professional dry cleaning service. If you have a coffee stain, or any other stain, that needs to be treated book a Laundryheap slot. Simply select your service and write in the comments which items are stained and by what, and leave the rest to us. 

To book your Laundryheap dry cleaning slot head to the Laundryheap website or download the free Laundryheap app. We are fully operational in London, Birmingham, Manchester, Coventry, Amsterdam, Doha, Kuwait City, Dublin, Abu Dhabi, Dubai, Sharjah, Singapore, Boston, New York City, Manama, and, most recently, Rotterdam, and The Hague.  


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Hacks for drying clothes

The quickest way to dry your clothes is by using a tumble dryer. For those who don’t have a tumble dryer, or are looking to save on their energy bill, these are our top hacks for drying your clothes. 

  • Invest in a clothes horse 
  • Use a fan 
  • Utilise the outdoors
  • Hang your clothing 
  • Use a hairdryer 
  • Don’t use radiators 

Invest in a clothes horse 

A clothes horse is lightweight, foldable and an energy-efficient way to dry your clothes. You can buy heated clothes horses for faster drying, however, the plastic ones work just as well. 

For the best results, hang your clothes neatly on the rungs of your clothes horse, making sure that they don’t bunch up or overlap. Place your smaller clothing, such as underwear, on the lower rungs and your larger items, such as shirts, higher up. When compared to a tumble dryer, it can take a longer time to dry your clothes using a clothes horse, which is why you want to ensure that air can flow efficiently. 

Place your clothes horse either outside or in a sunny, open, space indoors. If you are drying your clothes indoors, try to avoid placing your clothes horse in a living area as the room can become humid and encourage mould spores. To avoid this, invest in a dehumidifier or open a window to let the moisture out. 

Use a fan 

If you have decided to use a non-heated clothes horse but want your clothes to dry at a faster pace, try using a fan. Hang your clothing on your clothes horse and place it in an open and airy space. Position your fan nearby and put it on a high setting- make sure that your fan isn’t on too high a setting as you don’t want your clothes being blown off. Make sure that you rotate your fan every 30 minutes to ensure that all of your clothes are benefiting from the increased airflow the fan produces.

Utilise the outdoors 

Weather permitting, the best way to dry your clothes is by letting them dry naturally outside. Either hang your washing on a washing line or place your clothes horse on some stable ground outside. The natural breeze and fresh air will swiftly dry your clothes, plus, if the sun’s out it will warm your clothes in the same way as a tumble dryer. An added bonus to drying your clothes outside is that you will be left with fresher, cleaner, smelling clothing. 

Try to avoid hanging woolen clothing on washing lines as the weight of the wool, plus the excess water can drag the item downwards, causing it to become misshaped. Rather than drying outside, place your woollen items flat on a surface to dry.

Hang your clothing 

Whether you’re drying your clothes indoors or outdoors it’s always best to hang them at their full length. Hanging your clothes at full length will ensure that air can easily travel through the material, resulting in them drying faster. In addition, hanging your clothes up will prevent wrinkles, meaning less time spent ironing out creases, and stops your clothes from losing their shape. 

Use a hairdryer 

This hack is only useful for your smaller garments, such as underwear, socks, or hand towels. Begin by removing as much excess water as possible. You can do this by using a high spin cycle on your washing machine or by hand wringing your items. For the best result, set your hairdryer on a medium to high speed and medium heat. Remember, the hairdryer is to increase airflow, not temperature- if you use too high a heat setting you will damage the fibres in your clothing. Make sure you distribute the airflow of your hairdryer evenly, turning your items every few minutes until they are dry. 

Don’t use radiators

Using a radiator will dry your clothing in a timely manner, however, will cause damage. Exposing your clothing to the heat of a radiator will damage their fibres and cause them to weaken. In addition, placing your clothes on a radiator blocks the vents, causing the radiator to use more energy to heat your room/clothing, resulting in a higher gas bill.

If you want your clothes laundered, dried and delivered to you within 24 hours, book your slot with us today. Visit the Laundryheap website or download the Laundryheap app. Now servicing Brooklyn, Queens and Manhattan.


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Dry cleaning myths debunked

There are a lot of dry cleaning myths. Here are 10 of them, debunked.

  • Dry cleaning is dry 
  • Dry cleaning makes clothes smell bad 
  • Dry cleaning is expensive 
  • Club soda can remove stains just as well as dry cleaning
  • Excessive dry cleaning wears out clothing
  • It’s fine to store clothes in plastic dry cleaning bags
  • Dry cleaning a suit will leave it shiny 
  • Dry cleaning helps clothes stay intact
  • Always adhere to ‘Dry Clean Only’ labels
  • There’s no need to dry clean a wedding dress

Dry cleaning is dry 

Despite the name, dry cleaning doesn’t actually mean that your clothes are cleaned whilst dry. Dry cleaning is called as such because water isn’t used in the process. Instead of water, a chemical solvent, with a lower viscosity than water, is used because of its effectiveness at removing grease-based stains whilst minimally disturbing the fibres on clothing.  

Dry cleaning makes clothes smell bad 

If your clothes are coming back from the dry cleaners smelling strongly of chemicals, it’s time to source a new launderette. The smell is a result of the solvent that replaces the water in the cleaning process not being left long enough to be completely removed. In addition, if your clothes have a lingering bad odour, it comes as a result of the launderette not using clean solvent. That means soil, sweat and anything else trapped in the fibres of your clothing is being redeposited rather than cleaned off. A good dry cleaner will always use clean solvent and know the appropriate time to leave the solvent in for in order to produce high-quality, clean clothing.

Dry cleaning is expensive

If you are consistently dry cleaning your clothes than the cost can begin adding up. If you are only dry cleaning the essentials, such as delicate items of clothing, or you build up a substantial amount of clothing, then dry cleaning is the most sensible option.

Image by moneycortex from Pixabay

Club soda can remove stains just as well as dry cleaning

Despite the speculation that club soda can remove stains from clothes, it can actually end up doing more damage than good. Rather than using club soda, dab the stain immediately with a white napkin. For the best result, take your stained clothing to a dry cleaners and inform them of the stain and what has caused it. That way, they can ensure the best treatment is used and the stain is more likely to be successfully removed.

Excessive dry cleaning wears out clothing

Continuously washing clothing will eventually wear out the colours and fibres of the item regardless of whether you use a dry cleaning service. Contrary to popular belief, dry cleaning your clothing will preserve your clothes for longer than using a regular wash. This is because dry cleaning solvent is lighter than water, and therefore travels through fabric in a much more delicate manner. 

It’s fine to store clothes in plastic dry cleaning bags 

Many people leave their clothing in the plastic bags that their dry cleaning comes in. This is very bad for your clothing. The reason that plastic bags are used for your dry cleaning is to prevent your clothes from being dirtied post-laundering. As soon as you get your clothing home, it is recommended to immediately take your items out of the plastic to allow your clothes to breathe. Leaving your clothes in the plastic bags could trap humidity and allow stains to oxidise and make the clothes harder to clean.

Dry cleaning a suit will leave it shiny

If your suit is looking shiny it is not a result of getting it dry-cleaned. The shininess of a suit comes from the fiction of wearing it day after day. That being said, if your dry cleaner is not sufficient at pressing suits you may notice some marks left behind. 

Image by Flazingo Photos

Dry cleaning helps clothes stay intact

As previously mentioned, because of the lack of water used, dry cleaning is gentler on your clothing. This is not to necessarily say that all of your clothing needs to be dry cleaned to help them stay intact. We recommend that you always read the care label on your clothing. There are some items that are labelled “do not dry clean” because they have a protective layer coating the fabric. If these items are dry cleaned your clothing will not stay intact for long.

Always adhere to “dry clean only” labels

 Care labels on clothing must be looked at so that you know how best to look after your clothing. More delicate fabrics, such as cashmere, will most likely come with a “dry clean only” label. It is always advisable to have delicate items of clothing dry-cleaned to avoid damage to the material, however, hand washing these items can sometimes work just as well. If you are hand-washing any delicate items remember to ALWAYS air dry your clothing to avoid damage to the fabric. 

There’s no need to dry clean your wedding dress 

For many people, their wedding dress will be worn on their wedding day and never again. If there are no visible stains on the dress, you may not see any reason to get it dry cleaned. Regardless of whether you can visibly see any stains, you should ALWAYS get your wedding dress dry cleaned. There will be sweat, deodorant and body oil stains on your dress from wearing it all day. Over time, these stains will turn a yellowish colour that will completely ruin your dress. Having your special dress dry cleaned will prevent this from happening so should you, or anyone else, wish to wear it again it will be just like new. 

Laundryheap is open for ALL of your dry cleaning needs. Simply head to our website or download the app to book your slot. We now offer a hot wash service and contactless delivery to limit the spread of Covid 19. 


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How To Iron Without An Iron

There is nothing worse than waking up the morning of a job interview, to find your smart shirt is wrinkled and there is no iron in the house. Similarly, you could be on a business trip and discover the hotel iron is out of use 15 minutes before your important meeting.

As harrowing as all these situations sound, there is no need to panic. There are many ways to de-wrinkle your clothing without an iron in sight. Not many things give off a worse first impression than wrinkly clothes, but this list will ensure you don’t need to freak out next time you find yourself without an iron.

  • Use Your Hair Straighteners
  • Hair Dryer 
  • Use A Cooking Pot To Iron
  • Hang Your Clothes In The Shower
  • Use A Tumble Dryer And Some Ice Cubes
  • Invest In A Clothes Steamer 
  • The Damp Towel Technique 
  • Apply Some Vinegar 
  • Let Us Sort It Out

Use you hair straighteners

Hair straighteners don’t just straighten hair, crazy right? In fact, in the 50s and 60s, women would straighten there hair with an actual iron. We are here to reverse that trend and bring it to the year 2020. 

Using the hair straightener as an iron can be especially useful on the collar, cuffs and placket of your shirts. So, next time you are in a rush and need to straighten out the collar on your favourite business shirt, look no further than your trusty hair straighteners! 

Use a hairdryer

Don’t have hair straighteners at hand either? That’s OK. How about trying the hairdryer? Another great way to de-wrinkle your clothes is by using a hairdryer to shoot concentrated bursts of hot air onto the wrinkled area of your clothes. 

This technique is particularly efficient when used on dresses with annoying creases in them. Firstly, you lightly dampen the wrinkled area of the dress. Next, you set the hairdryer to the lowest available setting and blow on the dress from 1-2 inches away. Be sure to keep the hairdryer a fair distance away, as you don’t want to scorch the fabric. Do this until the wrinkles straighten out.

Hang your clothes in the shower

This technique is probably the most well known of all the options on this list. Often the first plan of action when there is no iron available, the shower trick is particularly useful when travelling and finding yourself at the mercy of hotel appliances. 

So, if your hotel room lacks an iron, instead of asking for one at the front desk, why not just hang your creased clothes in the shower? Just turn the heat up and let the hot steam fill the room – this will help your clothes release any annoying creases. Afterwards, your clothes might be a little damp from the steam. Just hang them out to dry for ten minutes, once you come back, you won’t ever want to use an iron again! 

Use A Cooking Pot To Iron

Using a cooking pot to get rid of tough creases is one of the oldest tricks in the book. That’s right, the same pot you would boil your potatoes in, makes for the perfect ironing tool. 

All you have to do is make sure the bottom of the pot is nice and clean, boil some water and then pour it out. From there, you use the bottom of the pot in the same way you would use an iron, running it over the wrinkled areas. The steam from the pot will run out, so you have to make sure you are quick to ensure you have enough steam for all the creases. 

A Tumble Dryer And Some Ice Cubes 

Without a doubt the strangest suggestion on this list, but bear with us. Try throwing a wrinkled item of clothing in the tumble dryer with a few ice cubes and run on high for a couple of minutes. 

As the ice starts to melt it will create steam, this will de-wrinkle your clothes, leaving you with a creaseless shirt. Don’t believe us? Try it yourself. 

Invest in a clothes steamer 

A clothes steamer is the most effective way to iron clothes – even more so than using a conventional iron. Most retail stores use clothes steamers to remove creases from their clothes as opposed to irons. 

The only downside to a clothes steamer is that they don’t come cheap, buying a clothes steamer will cost you considerably more than buying an iron. Also, be careful not to burn yourself on the steam! 

The damp towel technique

The moist towel process is a simple, easy-to-do tip. All you have to do is place your wrinkled garment on a clean surface. Next, put a moist towel flat on top of the garment. Using your hands, press your hands on the towel and smooth out the affected area. It’s as simple as that! 

Apply some vinegar 

If you are an avid reader of our blog, you will already know that we love vinegar! If not, check out our The Benefits of Adding Vinegar To Your Laundry or How To Remove Stains With Vinegar. 

White vinegar works well when trying to eradicate wrinkles from your clothes. All you have to do is mist your clothes with one part vinegar and three parts water. Finish off by leaving the clothes to air-dry for crisp, smart looking clothes. 

Hire a professional 

If after reading this post you still don’t feel confident ironing your clothes without an iron, then maybe it’s time to seek professional help. Laundryheap can collect your clothes in 30 minutes and have them returned to you within 24 hours. All with no delivery fees. 


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The Dry Cleaning Process

Many people believe that with dry cleaning, your garments are secretly cleaned with water. This is in fact false! Cleaning solvents are used in the dry cleaning process.

Let’s take a quick look at how the dry cleaning process is actually done:

drycleaning inforgraphic

Tagging & Inspections: All dry cleaning tagged garments have the number of clothes to be dry cleaned, the date it was received and the date it needs to be returned by. In addition, any garments that require special attention such as tough stains will have a tag to indicate so.

Inspections are also made at this point to check for any minor stains, missing embellishments, buttons, tears or any other imperfections on the garment(s).

Pre-treat Stains: Dry cleaners pre-treat stains similar to how it is done domestically but using specific spotting treating agents.

Dry Cleaning: A cleaning machine in the dry cleaners is basically structured the same as a washing  machine and dryer. 

Just like in a washing machine, clothes are thrown into the cleaning machine and is rotated around with a constant flow of cleaning solvents circulating through. After the cycle is done, the solvents are drained and rapidly spins to get rid of any remaining solvents. This then goes through a drying cycle where the process involves clothes circulating in warm air.

Quality Control: Final inspections are made to ensure that all stains have successfully been removed and no embellishments have gone missing.

Finishing Touches: Once the final checks have been made, the finishing operations include, pressing steaming, occasional ironing and making the garment(s) look presentable before before it is neatly bagged, ready to be returned to the customer.

Now you know the truth about the cry cleaning process! If you need a dry cleaning service, schedule a collection with us and we’ll deliver it back to you within 24 hours.